Township of Southgate Municipal Complaint Form 

Township of Southgate
Municipal Complaint Form 

The Township of Southgate has a policy for receiving and handling complaints from citizens who are dissatisfied with service, actions or lack of action by a Township department or staff member. We recommend you first speak directly with the department where you have an issue, in person or by telephone. Most complaints are received verbally and can be resolved promptly by the responsible department. 

Your Information is Mandatory - Anonymous complaints will NOT be accepted

Complaint Type

Summary of Complaint

Please record all information on what happened, who or what was involved, dates and times. Be as detailed as possible.

Sign Off

Timeline

Township staff will contact you to acknowledge this complaint withing five (5) business days after receiving this completed form. Staff will forward the complaint on to the Investigating Staff Employee who will respond within twenty (20) days of receipt of this complaint. If this is not possible, you will be contacted and given a reason why this timeline is being adjusted. 

Notice of Collection & Disclosure

The personal information provided on this form is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). The information you provide will be used to indestigate the complaint and may be used for contact purposes but is otherwise considered confidential. Questions about the collection of personal information and its use can be directed to the Clerk's Department 519-923-2110.

For Township Use Only